Frequently Asked Questions
DESIGN & DEVELOPMENT
It is helpful to us if you are able to provide text and photographs in electronic form – for example:
Images (.JPEG, .PNG, .psd, .pdf)
Text (.doc, .docx, .txt)
For most projects, a Google Drive link to shared folders for images and text respectively, will be provided to which the client can upload content. Alternatively a client can send us content via email or whatsapp to a group that would be created specifically for the project.
we can usually have the updates completed within half an hour to an hour.
Note: For large content updates or development changes, once the client has relayed the needed changes or updates to our team, we will quickly analyze how much time or days it will take to best execute the changes and inform the client in advance so they have an idea of when to expect completion.
Currently, payments can be made in the form of Cash, Cheques or Wire-Transfer.
Cheques: Please make all cheques payable to Webwaters Online Management Ltd. unless explicitly stated otherwise.
Wire-Transfers: can be made to accounts provided on invoices.
Feel free to contact us if you have any questions that are not listed above.