Maintenance
After designing and delivering your website, it takes time to maintain and provide quality and consistent information to create great user experiences.
Online Presence Management
We can maintain and manage all your online content allowing you to focus on your core business activities. You will also have the security and knowledge that we will take care of the more technical aspects of your online presence management, and will only be a phone call or an email away.
Security and Server Maintenance
Free up your time and resources for your own business priorities instead of being distracted by the more serious parts of online management. Our Monthly Security and Server Maintenance covers a wide range of details that are sometimes overlooked by clients but can be vital to the integrity and online presence of a business.
Whichever hosting provider you choose we can work with, however we recommend Site Ground. We will handle the management on the server side as well as from our custom clients dashboard which connect to the back-end of registered sites. Our services include, but are not limited to:
Backups and Staging Environments
On the server side we will ensure it is set up to produce daily backups. Additionally we create remote backups to our private servers for additional security and also for the purpose of testing major changes before committing them live.
Security Services
Constantly monitor your server file system in order to identify issues and minimize the risk of infections and hacks to prevent downtime and other possible problems.
- Malware Protection
- Malware Removal
- In-depth Virus Detector
- Web application Firewall
- File system Audits
Up-time Monitors
Theme & Plugin Updates
Ensure websites stay up to date and secure with latest patches and fixes available through theme and plugin developers. This prevents hackers and bots form taking advantage of loop holes and open ports. We also do plugin and theme audits which allow us to know which plugins or themes on both the Joomla and WordPress repositories are flagged as compromised.
Backups are always done before updates, and a system scan is performed after updating to ensure that updates done were compatible.
Account Management
Creating new website accounts for employees. Also creating new email accounts when requested and configuring them to work with email clients of your choice for you. (Outlook, Google, Hotmail, Yahoo mail…)
Server Administration
- Taking advantage of Server Add-ons and configuring them if necessary as they become available.
- Performing advised patches via the server on the CMS that are released in the official community forums.
- Search Engine Optimization
- Ensuring and keeping track of all expiration dates and renewal times with the host.
- Purchasing and renewing services on your behalf.
- Liaising with hosting company on your behalf to rectify any possible worst-case scenarios that may be beyond our access to control.
Security & Server
Maintenance-
Backups and Staging Environments
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Security Services
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Up-time Monitors
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Theme & Plugin Updates
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Account Management
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Server Administration
If you will like to have all three maintenance packages. Then special Bundle prices are available upon request.
Content Maintenance
The Content Maintenance Service package gives you all the benefits and support of a full online content management and web development team. Content Maintenance may include: Content Updates, Ongoing Development and Social Media Management . Clients simply send us an email with a description of the changes, or communicates to us effectively the changes needed. No change is too small! If the changes are minor, we can usually have the updates completed within half an hour to an hour.
For large content updates or development changes, once the client has relayed the needed changes or updates to our team, we will quickly analyze how much time or days it will take to best execute the changes and inform the client in advance so they have an idea of when to expect completion.
Content Updates
This aspect of website maintenance is the one clients typically think of, which is the editing and uploading of content to the website and ensuring it sits seamlessly withing the design.
- Inputting Text
- Uploading Images
- Uploading Videos
- Uploading Files
Ongoing Development
Selecting to have Ongoing Development as part of your Content Maintenance service package may have huge advantages for companies who operate solely online or consider their online presence a major factor in day to day operations and/or marketing strategies.
- Analysis and improvement of existing website features and functionalities.
- Addition of new features as needed or recommended by the client.
- Addition of new features as needed or recommended by the client.
Social Media Management
With this aspect of Content Maintenance, a Social Media Marketing Plan will be created specific to each client and consist of, both free and paid forms of engagement. Daily Posts, Strategic Advertisement Campaigns and ways to Maximize engagement based on ideal times to post.
After speaking with a Marketing representative of your company and gathering all the goals and expectations, we will accurately construct a plan to engage with customers and raise brand awareness for the businesses along with its services/products.
Costs
We also offer Social Media Maintenance packages. Inclusive but not limited to the following
Content
Maintenance +-
Text
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Images
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Videos
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Ongoing Development
Social Media
Management-
Photo Posts
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Video Posts
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Status Updates
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Links
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Events
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Marketing & Analytics
All Inclusive
Maintenance-
Content Updates
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Social Media Management
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Ongoing Development